News & Knowledge Center
15 Oct 2018

Emergency Information MIC: XETR - GUI Problem resolved

Die Stoerung im Xetra T7-GUI (MIC: XETR) ist behoben.
Informationen finden Sie auch unter www.xetra.com.

Sollten Sie Rueckfragen haben, wenden Sie sich bitte an die Xetra Trading Helpline unter der Telefonnummer +49-69-211-11400.


The technical problem in the Xetra T7-GUI (MIC: XETR) is resolved.
Information is also available on www.xetra.com.

Please do not hesitate to contact Xetra Trading Helpline at +49-69-211-11400 for any questions you may have.

Market Status XETR

XETR

The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the webpage under Data & Tech > Information Channels > Emergency procedures. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

Emergency procedures

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