News & Knowledge Center
15 Feb 2021

XFRA : Update - Emergency Info MIC: XFRA - Trading is resumed

Die frueher gemeldete Stoerung im Markt Boerse Frankfurt (MIC: XFRA Handelssystem T7) ist behoben. Der Handel wurde wieder aufgenommen. Bitte pruefen Sie, ob Ihre Architektur neu gestartet werden muss. Bitte ueberpruefen Sie ebenfalls Ihre Orders.

Informationen finden Sie auch unter www.xetra.com.

Entschuldigen Sie bitte die entstandenen Unannehmlichkeiten.
Sollten Sie Rueckfragen haben, wenden Sie sich bitte an Cash Markets Operations unter der Telefonnummer +49-69-211-11400.


---
The earlier reported issue in the market Boerse Frankfurt (MIC: XFRA trading system T7) is resolved. Trading has been resumed. Please check whether your architecture has to be restarted. Please also check status of your orders.

Information is also available on www.xetra.com.

We would like to appologize for any inconveniences caused.
Please do not hesitate to contact Cash Markets Operations at +49-69-211-11400 for any questions you may have.

Market Status XETR

XETR

The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the webpage under Data & Tech > Information Channels > Emergency procedures. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

Emergency procedures

An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.